tmathbird.com | Technical Communications

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Technical documentation that helps users succeed and products scale

User guides, knowledge bases, API documentation, and Elearning for SaaS, enterprise, and technical teams.

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Technical Writing

End-to-end documentation covering onboarding, advanced features, administration, configuration, deployment, workflows, SOPs, policies, and compliance for technical and non-technical audiences
Bespoke product and platform documentation including system overviews, environment-specific guides, internal technical content, and operational processes

Knowledge Bases & Help Centres

Design and delivery of structured, customer-facing and internal knowledge bases with strong information architecture, taxonomy, search optimisation, and guided navigation
Responsive HTML5 help systems with supporting assets (PDFs, videos, tutorials, walkthroughs) to enable self-service, adoption, and internal handover

API & Developer Docs

Developer hubs and API documentation including REST references, endpoint definitions, data models, request/response structures, and integration patterns
Conceptual guides, architecture diagrams, system overviews, and onboarding content aligned with product, engineering, and platform strategy

Recent Project

Developer Hub & API Documentation

Designed and launched an interactive API developer portal to reduce onboarding friction and support external developers.

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Learning portal and Knowledge base

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Portfolio

See samples of user guides

learning portals
and elearning modules

Videos

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